ICMA Coaching Program: Strategies for Having Difficult Conservations

ICMA Coaching Program: Strategies for Having Difficult Conservations

Strategies for Having Difficult Conservations

ICMA Coaching Program Webinar

10:00 – 11:30 AM PT, Wednesday, October 11, 2017

Advance registration required for this no-charge webinar

Webinar topics:

  1. What are the major types of conversations that trouble local government professionals?
  2. What are effective techniques to have needed conversations constructively?
  3. How can people tap resources and practice their skills to boost results?


  • Robert Beezat, former city manager in MN, WI, and IL, author, Character-Based Management: a Key to More Productive and Effective Organizations, consultant with GovHR USA
  • LaSheila Yates, Executive Director and Chief Diversity Officer, Cedar Rapids, IA
  • David Ellis, Deputy County Manager, Wake, NC

Audience: all employees

Meets Practice 1 (Staff Effectiveness) and 12 (Human Resources Management) of ICMA’s Practices for Effective Local Government Leadership.


  1. Register in advance for the webinar:


  1. Connect with the webinar and audio:

Use your logon information from the email confirmation you receive via email from GoToWebinar. We recommend the telephone option dial-in number provided by GoToWebinar for sound quality.

  1. Ask questions:

You may submit questions anonymously via email to ICMACoaching@DonMaruska.com in advance or via the webinar during the panel discussion.

  1. Presenters’ presentation materials: We post these with the agenda at “Agendas & Archives” tab of icma.org/coachingwebinars. The PPT will be available at least 24 hours before the webinar.

ICMA Coaching Program Sponsors

Platinum Sponsors:  ICMA-RC

Gold Sponsors: ICMA and Cal-ICMA

ICMA State Association Coaching Partners: Alabama, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Maine, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, North Carolina, Oklahoma, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, and Wisconsin

Outreach Partners:  Canadian Association of Municipal Administrators, ELGL, International Hispanic Network, League of Women in Government, National Forum for Black Public Administrators, and Women Leading Government.

Presented by

Don Maruska, MBA, JD, Master Certified Coach
Director, ICMA Coaching Program – thrive in local government
See “Coaching Corner” at http://icma.org/coaching