ViewPoint Government Solutions

ViewPoint Government Solutions

This company was nominated for a 2017 Haverford Award! Each year, ELGL recognizes the best companies working in partnership with local government. Nominate or upvote a company today!

Company name:  

  • ViewPoint Government Solutions

Company web address:  


Company Twitter handle: 

  • @viewpointcloud

Company LinkedIn profile: 


Primary contact for ELGL members (full name + email address): 

  • Nina Stepanov

Write a haiku about your services:

  • local government,
    processing permits can be
    so much easier

Now share two sentences about what you do:

  • ViewPoint provides award-winning, user-friendly workflow management software that enables municipalities and state agencies across the country to offer next generation permitting, licensing, and code enforcement solutions.
  • We pride ourselves on rapid implementation and personalization for all of our nationwide customers.

If your CEO were a character on “West Wing,” who would they be and why?

  • First of all, I’m currently binging on West Wing (this is Nina talking) I’d have to say a mix of Jed Bartlet and Sam Seaborn. Like Sam, he is fun loving and kind. Like Jed, he’s also incredibly open to feedback from his team who he trusts with his life. He’s passionate about our customers (i.e. the American people) and he’s incredibly supportive of the women who work on his team (shout out to CJ Cregg). He’s not above getting into the weeds with a coworker and knows just the right thing to say to help you out of a rut. The most telling similarity? He always has a story to tell.

Please name two ELGL member local governments that use your product/service.

  • City of Upper Arlington, Ohio
  • Multiple municipalities part of Connecticut Conference of Municipalities

ViewPoint on GovLove

Podcast: Customer Service & Permitting

Supplemental Reading

The Best Ever with Nina Stepanov, Viewpoint Cloud

The Best Ever with Rachel Keyser, ViewPoint Cloud

Case Study: How Franklin, MA Implemented Cloud Based Permitting