Podcast: Customer Service & Permitting

Podcast: Customer Service & Permitting


Dan Ralley
Assistant City Manager
Upper Arlington, OH
Carl Anderson
Sr. Municipal Relationship Manager
ViewPoint Solutions
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Dan Ralley the Assistant City Manager of Upper Arlington, OH and Carl Anderson from ViewPoint Solutions joined GovLove to talk about how to better serve residents in permitting. They discuss Upper Arlington’s approach to e-permitting and how it put customer service first.

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